Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: When you opt in to receive our email newsletters, we may send you emails about our store, new products and other updates. Additionally, we may use your email address to serve you more targeted advertising though “Publishers” (e.g. Facebook).
CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@bellulu.com

SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

COOKIES

About cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

More about cookies

In addition to the personal information we collect to facilitate the buying and selling process on our website, Bellulu collects data in the form of cookies about your activities that does not personally or directly identify you when you visit our website, or the websites and online services where we display advertisements through “Publishers” (e.g. Google, Facebook). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address.

 

We use cookies to:

Help remember and process the items in the shopping cart.

Understand and save user's preferences for future visits.

Serve you more relevant advertisements (referred to as “Remarketing” and/or “Retargeting” through Publishers such as Google and Facebook). As part of this, we collect information about where you saw the ads we serve you and what ads you clicked on.

Serve advertisements to audiences similar to the audiences/users that have visited our website. This is also part of “Remarketing” and/or “Retargeting”.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

Track user behaviour for the purpose of improving the user experience on our website using third party tracking technology.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Here is some information provided by Google that shows the currently available Google Analytics opt-outs for the web.

You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

 If you disable cookies it won't affect the user experience.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@bellulu.com